Responsible Gaming at 7bets
We believe that gambling should be a safe and enjoyable experience. 7bets is committed to helping all Bangladesh players stay in control of their time and spending on our platform.
Our Commitment to Safe Play
At 7bets, we recognise that for a small number of people, gambling can stop being a fun leisure activity and start causing real harm. Problem gambling affects not just the individual but also their families, friends, and wider communities across Bangladesh — from Dhaka and Chittagong to Sylhet and Cox's Bazar.
Our responsible gaming programme provides a range of practical tools and resources so that every player on the 7bets platform can make informed choices, set personal boundaries, and reach out for help when they need it. We strongly encourage all players to familiarise themselves with these features before starting their gaming journey with us.
21+ Age Restriction – Strictly Enforced
7bets is strictly for adults aged 21 and above. We take underage gambling extremely seriously. All new accounts undergo age verification as part of our KYC process, and any account found to belong to a minor will be immediately suspended and all balances forfeited in accordance with our Terms & Conditions.
If you believe a minor is accessing your 7bets account, please contact our support team immediately so we can take swift action to protect them. Parents and guardians in Bangladesh are encouraged to use parental-control software on shared devices to prevent underage access to gambling websites.
Deposit Limits
Set daily, weekly, or monthly limits on how much you deposit. Once set, limits take effect immediately and can only be raised after a 7-day cooling period.
Session Time-Out
Schedule automatic breaks from 24 hours up to 6 weeks. During a time-out you cannot log in or place bets, giving you the space to recharge and reassess.
Self-Exclusion
Request a self-exclusion for 6 months, 1 year, 2 years, or permanently. This is the strongest available tool for players who feel they need a complete break from gambling.
Reality Check
Enable regular on-screen reminders that show how long you have been playing and how much you have wagered in the current session, keeping you grounded.
Account Cooling
Temporarily pause your 7bets account for a short cooling-off period while you take stock of your activity. No deposits or wagers can be placed while cooling is active.
24/7 Support
Our dedicated support team is available around the clock. If gambling is causing distress, reach out via email and we will connect you with the help you need.
Remember: Gambling should always be entertainment — never a way to earn money or escape from problems. Never bet more than you can comfortably afford to lose, and never chase your losses. If you feel gambling is no longer fun, please use our self-exclusion tools or contact our support team right away.
Is Gambling Becoming a Problem? A Self-Assessment Guide
Honest self-assessment is the first step towards addressing problem gambling. Ask yourself the following questions. If you answer 'yes' to two or more, we strongly recommend using one of our responsible gaming tools or seeking professional support:
- Do you spend more time or money gambling than you originally intended?
- Have you tried to cut back on gambling but found it difficult?
- Do you gamble to escape from stress, anxiety, or everyday problems?
- Have you ever borrowed money or sold belongings to fund your gambling?
- Do you feel restless or irritable when you try to stop gambling?
- Has gambling caused arguments, stress, or financial difficulties in your family or relationships?
You are not alone. Many players in Bangladesh and across the world deal with problem gambling at some point. Reaching out to our support team or a local professional counsellor is a sign of strength, not weakness. We are here to help you take that step.
Deposit Limits, Wager Caps & Account Controls
The table below summarises the key account controls available through 7bets. All limits are applied via the Account Settings section after you log in. To activate self-exclusion or an extended cooling period, please contact our support team directly at [email protected].
| Tool | Options | Takes Effect |
|---|---|---|
| Daily Deposit Limit | Custom BDT amount | Immediately |
| Weekly Deposit Limit | Custom BDT amount | Immediately |
| Session Time-Out | 24h / 48h / 7d / 6 weeks | Immediately |
| Self-Exclusion | 6 months / 1 yr / 2 yrs / Permanent | Immediately via support |
All limits are confirmed via email to your registered 7bets account. Increases to any limit go through a mandatory 7-day review period to ensure your protection. Decreases take effect immediately for your safety.
Contact Support – We Are Here to Help
If gambling is causing you or someone you know distress, do not hesitate to reach out to the 7bets support team. We treat all responsible gaming enquiries with complete confidentiality and respond as quickly as possible — typically within a few hours during Bangladesh Standard Time (BST, UTC+6) business hours.
You can also write to us with the subject line 'Responsible Gaming' and briefly describe what you are experiencing. Our team will respond with the most appropriate tools and, where needed, guidance on external professional support services available in Bangladesh.
Frequently Asked Questions
Play Responsibly with 7bets
Explore our games and sports betting knowing that 7bets has the tools in place to keep your experience safe, fair, and enjoyable. For adults aged 21 and above only.