Terms & Conditions of 7bets

1. Introduction & Acceptance

Welcome to 7bets, Bangladesh's trusted online betting and casino platform. These Terms & Conditions govern your use of the 7bets website, mobile interface, and all associated services. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

7bets reserves the right to update, amend, or modify these Terms & Conditions at any time. Continued use of the platform after any such modification constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically for any changes.

2. Eligibility & Account Registration

To register and use 7bets, you must satisfy all of the following eligibility requirements at the time of registration and throughout your use of the service:

• You must be at least 21 years of age. Gambling is strictly restricted to adults aged 21 and above.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online betting is permitted.
• You must provide accurate, complete, and up-to-date personal information during registration. Providing false details is grounds for immediate account suspension.
• Each individual is permitted to hold only one active account. Multiple accounts per person are strictly prohibited and may result in forfeiture of all funds.

3. Account Verification (KYC)

As part of our commitment to security and responsible gaming, 7bets may require identity verification (Know Your Customer — KYC) before processing withdrawals or activating bonus offers. You may be asked to submit the following documents:

• A valid government-issued photo ID (National ID card, passport, or driving licence).
• Proof of address, such as a recent utility bill or bank statement issued within the last 90 days.
• Proof of payment method, such as a screenshot of the bKash or Nagad account linked to your profile.
• Any additional documentation that 7bets may reasonably require to confirm your identity or the source of funds.

Failure to complete KYC verification within a reasonable timeframe may result in the suspension of withdrawal services until documents are provided and approved.

4. Deposits & Withdrawals

7bets supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay, allowing fast and convenient transactions for Bangladeshi players. All transactions are processed in Bangladeshi Taka (BDT). Minimum deposit amounts and withdrawal thresholds apply and may vary depending on the payment method selected.

Withdrawal requests are typically processed within 24 hours, subject to completed KYC verification and no outstanding security holds on the account. 7bets is not responsible for delays caused by third-party payment service providers. Please ensure that the mobile number linked to your bKash or Nagad account matches the number registered on your 7bets profile to avoid processing errors.

• Deposits must come from a payment account that is registered in your name. Third-party deposits are not accepted.
• Any attempt to use fraudulent payment methods or stolen funds will result in permanent account suspension and may be reported to relevant authorities.
• 7bets reserves the right to apply transaction fees where applicable, and such fees will be clearly communicated before the transaction is confirmed.

5. Bonuses & Promotional Offers

7bets periodically offers welcome bonuses, free spins, reload bonuses, and special seasonal promotions to eligible players. All bonus offers are subject to specific terms and conditions, including wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn.

• Bonuses are non-transferable and cannot be exchanged for cash unless the applicable wagering requirement has been met in full.
• 7bets reserves the right to revoke, modify, or expire bonus offers at any time without prior notice, especially in cases where abuse or misuse is suspected.
• Players who operate multiple accounts to claim bonuses more than once will have all associated accounts suspended and funds forfeited.
• Seasonal promotions tied to events such as IPL, BPL T20, ICC World Cup, and Eid may carry unique terms specific to that promotion.

All bonus disputes must be raised with the support team within 7 days of the offer's expiry date. Claims made after this period will not be honoured.

6. Responsible Gaming & Age Restriction

7bets is fully committed to responsible gaming. Gambling on this platform is strictly restricted to adults aged 21 and above. If you are under 21 years of age, you are not permitted to create an account, place bets, or access any paid gaming services. By registering, you confirm that you are 21 years or older and that gambling is legal in your jurisdiction. We strongly advise all players to set personal spending limits and to take regular breaks from gaming.

Players who feel that their gambling habits are becoming harmful are encouraged to contact our support team to request self-exclusion, deposit limits, or time-out periods. Visit our Responsible Gaming page for full guidance on these tools.

7. Intellectual Property

All content on the 7bets platform, including but not limited to text, graphics, logos, icons, audio clips, digital downloads, data compilations, and software, is the exclusive property of 7bets and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

• You may not copy, reproduce, modify, publish, distribute, or sell any part of the 7bets platform without prior written permission.
• Unauthorised use of any 7bets trademark or branding materials is strictly prohibited.
• Third-party game content (including titles by Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming) is subject to the intellectual property rights of those respective providers.

8. Prohibited Activities

The following activities are strictly prohibited on the 7bets platform and will result in immediate account termination, forfeiture of funds, and may be subject to legal action:

Prohibited activities include: using automated software, bots, or scripts to place bets; engaging in money laundering or using proceeds of illegal activity; attempting to hack, exploit, or manipulate any game, system, or database; colluding with other players or with casino staff for unfair advantage; and creating accounts on behalf of another person or using another person's payment details.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 7bets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to:

• Loss of funds or winnings due to technical errors, server outages, or connectivity issues beyond our reasonable control.
• Delays in processing deposits or withdrawals caused by third-party payment providers.
• Inaccurate game outcomes caused by RNG malfunctions, which will be investigated and resolved at 7bets' sole discretion.
• Any loss resulting from your failure to keep your login credentials secure and confidential.

10. Privacy & Data Protection

7bets takes your privacy seriously. All personal data collected during registration and ongoing use of the platform is handled in accordance with our Privacy Policy. We use SSL encryption to protect your data in transit and store it on secure, access-controlled servers. We do not sell, rent, or share your personal information with unaffiliated third parties for marketing purposes.

By using the 7bets platform, you consent to the collection and use of your information as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team at [email protected].

11. Suspension & Termination

7bets reserves the right to suspend, restrict, or permanently close any account at its sole discretion if it reasonably believes that the account holder has breached these Terms & Conditions, engaged in fraudulent behaviour, or poses a risk to the integrity of the platform or other users. In cases of confirmed fraud or prohibited activity, any funds held in the account may be forfeited without compensation.

If you wish to close your account voluntarily, please contact the support team at [email protected]. Any real-money balance remaining in your account at the time of closure (subject to withdrawal eligibility) will be processed in accordance with our standard withdrawal procedures.

12. Governing Law & Disputes

These Terms & Conditions and any disputes arising from them shall be interpreted in accordance with applicable laws. In the event of a dispute between you and 7bets, we encourage you to first contact our customer support team at [email protected] to seek an amicable resolution. Our support team operates around the clock and aims to resolve all queries within 48 hours.

7bets makes no representations or warranties that the platform is appropriate for use in any particular location outside of its target market. Accessing the platform from a jurisdiction where online gambling is restricted is entirely at your own risk and liability.